Crucial Accountability Tools For Resolving Violated Expectations Broken Commitments And Bad Behavior Second Edition Paperback

Author: Kerry Patterson
Publisher: McGraw-Hill Professional
ISBN: 0071829318
Size: 13.81 MB
Format: PDF, Kindle
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" -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.

Happy For No Reason

Author: Marci Shimoff
Publisher: Simon and Schuster
ISBN: 1416547738
Size: 38.67 MB
Format: PDF, ePub, Docs
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Research indicates that everyone has a happiness set-point. No matter what happens to a person, they will tend to return to a set range of happiness. This book shows how you can actually reprogram your set-point to a higher level.

Difficult Conversations

Author: Douglas Stone
Publisher: Penguin
ISBN: 1101496762
Size: 20.61 MB
Format: PDF
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The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, ...

Crucial Conversations Skills

Author: Kerry Patterson
Publisher: McGraw-Hill Professional
ISBN: 0071796266
Size: 53.47 MB
Format: PDF
View: 1744
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. This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of ...

Crucial Conversations

Author: May Sarton
Publisher: W. W. Norton & Company
ISBN: 9780393311020
Size: 26.14 MB
Format: PDF, Docs
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"May Sarton's provocative novel is about a wife who has outgrown her husband, and after twenty-seven years of marriage decides that she has had enough. . . . she is altogether believable." —The Atlantic

Listening

Author: Debra Worthington
Publisher: Routledge
ISBN: 1317346769
Size: 33.71 MB
Format: PDF, Kindle
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Listening explores the process and role of listening in human communication as a cognitive process, as a social function, and as a critical professional competency.